State Farm® Insurance Agent Rickey Shifko
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Henderson
April 9, 2024
5
out of
5
rating by Chris Henderson
"Family & community are at the forefront of everything Rickey stands for. Professional, hard working and always puts the client needs first. 👍"
We responded:
"Wow Chris your kind words mean the world to me. I appreciate you!"
Isaiah Haynie
April 9, 2024
5
out of
5
rating by Isaiah Haynie
"This guy and his family love our small community. They work hard for each family they represent! Highly recommend!"
We responded:
"Isaiah your kind words absolutely made our day. We take great pride in being able to help serve our community. We look forward to continuing to deliver that great customer experience to Proctorville Ohio. Thank you again for supporting our agency! "
Alicia Spears
February 11, 2024
5
out of
5
rating by Alicia Spears
"I was able to get a quote for new home owners insurance in less than 10 minutes! It was great to speak to a local person; Jacob was extremely helpful!"
We responded:
"Alicia, thank you for the 5 star review. I am excited that we were able to show you our focus on making insurance easy for our customers. Jacob is a great team member in our agency I am glad he showed you how great he is working with our current and our new customers to match our state farm products to your insurance needs. We look forward to taking great care of you at our local office here in Proctorville, Ohio! "
Jenette Johnson
February 6, 2024
5
out of
5
rating by Jenette Johnson
"Fast, friendly service and gets you the policy you need! And I saved on bundling. Thank you!"
We responded:
"Jenette thank you for the 5-star review. I take a lot of pride in being your new insurance agency of choice. When we sat down to discuss your policies, I told you we would make sure not only would we get you the right plan, but we would also make it easy for you. I am glad that you trusted me to do just that. I am excited to continue to deliver to you the 5- star experience as a customer of our agency here in Proctorville, Ohio. "
S
December 28, 2023
5
out of
5
rating by S
"Called for a quote they were back to me within the hour. Gave a great quote told them I would be in Thursday. Rick went over everything with in 15-20 minutes I was in had the info got covered and everything was discussed in a way I understood. Thanks so much!!"
We responded:
"I appreciate your kind words. I absolutely love being able to sit-down with our customers and discuss their coverages and make sure we build the perfect insurance plan to protect your needs. I look forward to being your state farm agent for many years. Thank you for trusting us to be your insurance agency! "
Manny Valadez
October 10, 2023
5
out of
5
rating by Manny Valadez
"Ricky was really nice and helpful, helped me get my Ohio insurance, from out of state quick and easy thank you Ricky!"
We responded:
"Manny we value you and I appreciate your kind words. I look forward to being your State Farm agent here in Proctorville Ohio! "
Jay
September 22, 2023
1
out of
5
rating by Jay
"Rickey talks down to everyone and thinks he's superior. You can never get in touch with him when you need him. His office hours might as well not be posted, because when you go there during business hours, there's a 50/50 chance the doors are locked and no one is there."
We responded:
"Jay I apologize for your experiences and hate that you feel that way I would gladly welcome any conversations to try to change your negative views towards myself or my agency. I am trying my best to deliver on my promises to take care of my customers and take great pride in the work we are doing here in the community "
JAMES EATON
August 8, 2023
5
out of
5
rating by JAMES EATON
"I have had State Farm insurance for 48 years. They have always had my back. Wonderful agent ,Dan Lester and now Rickey Shifko. Will "Keep on trucking" thank you all."
We responded:
"James thank you for your kind words. I am grateful to be your agent and look forward to delivering on our promise to be here and protect you like a good neighbor for many years!"
Camiren Spitzer
May 4, 2023
5
out of
5
rating by Camiren Spitzer
"Very Friendly and acknowledgeable. Help me with every question I asked. Helped me pick the right plan for me. Very Satisfied!! Would recommend to anyone"
We responded:
"Camiren we are so glad we were able to help you out and provide you with an amazing customer experience. I was glad that we were able to sit down and discuss your insurance needs and build the perfect insurance plan to protect you on the roads. I look forward to delivering you the same great customer experience moving forward for many years! Thank you for trusting us. "
Kristy Neace
February 28, 2023
5
out of
5
rating by Kristy Neace
"Awesome experience! Helped me out with a great price for a new policy. Very appreciated! Small town atmosphere with local contact if I have any issues"
We responded:
"Kristy thank you for your kind words. I appreciate you giving us the chance to earn your business. I look forward to continuing to deliver that same great customer experience while we cover your insurance and financial service needs. Thanks for trusting us! "
Nick Osofsky
November 18, 2022
5
out of
5
rating by Nick Osofsky
"State Farm and my agent Rickey helped me tremendously this morning. On my way home my car decided to die on the interstate. Once I figured out I couldn’t fix the problem I contacted State Farm immediately asking for road side assistance towing service. After using the app explaining my situation, I called their roadside service line. Directly contacted someone to get a tow company en route to my location. Less then 30 min I was assisted, I wanted the tow further than a shop, to my house. Which was a good 30 mi away and was only asked to pay very little for the extra distance. I’m more then happy with State Farm and big shout out to Reyburns towing for the assist. I highly recommend their roadside services"
We responded:
"Nick I am grateful to be your agent! We appreciate your kind words and I can say with 100% confidence we will always try to deliver on our promises to you to be like a good neighbor! We look forward to serving your insurance needs for many years. "
Cheyenne Hall
September 16, 2022
5
out of
5
rating by Cheyenne Hall
"Absolutely amazing coverage and pricing!"
We responded:
"Cheyenne, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Megan Fields
July 1, 2022
5
out of
5
rating by Megan Fields
"I have only worked with Rickey a short while but he has been nothing short ofamazing! He goes above and beyond in every way and truly cares about his customers. Definitely recommend!"
We responded:
"Megan thank you for your kind words. They mean more than you know. As a local State Farm agent here in Proctorville, Ohio I am only as good as the experience we provide our insureds and we promise to be there for you. I am grateful to be your agent!"
Brittany Skaggs
June 29, 2022
5
out of
5
rating by Brittany Skaggs
"He helped me get a lot cheaper rate thru State Farm than with GEICO. Helped me find more discounts and was very polite and easy to work with."
We responded:
"Brittany thank you for your kind words. I am so glad that my agency was able to help you out. Our agency in Proctorville would be nothing without great policyholders like you! I look forward to being your agent."
Morgan Walters
February 18, 2021
5
out of
5
rating by Morgan Walters
"Lori was very helpful in getting my family the coverages we need and at a much better price. Always helpful and friendly. Great follow up also."
We responded:
"Morgan I really appreciate your kind words about Lori. I am blessed to have her as a team member she is committed to serving our customers and always tries to deliver the perfect insurance protection plan for you and your family. We appreciate you Morgan and we are grateful to be your agency !"
Angie Arrowood
August 3, 2020
5
out of
5
rating by Angie Arrowood
"Lori helped me with all my needs and answered all my questions. Very nice and professional. I highly recommend them."
We responded:
"Angie thank you so much for the high recommendation of Lori she is a great team member and we love having her at Rickey Shifko State Farm. I look forward to us continuing to deliver your elite customer service from our agency."
Soper
June 17, 2020
5
out of
5
rating by Soper
"The staff are always kind and helpful and they always take the time to listen and answer any questions I may have"
We responded:
"I appreciate your kind words. We are committed to always delivering our promises to our insureds."
Lester Hedrick
June 13, 2020
5
out of
5
rating by Lester Hedrick
"I've been a customer State Farm having Ricky Shifko as my agent for several years. During my times of crisis I've been able to count on Ricky and his amazing staff. I recently was in an accident and I required assistance from the office staff and they did a great job taking care of my needs. A person in particular who did an amazing job is an agent named Lori. Lori jumped in and helped arbitrate and make things happen that I could'nt accomplish on my own efforts. At the scene the law officer forgot to give me the woman's name (who struck me) and provided me with an incorrect policy number and Lori figured it out within minutes. I have my homeowner's and my auto insurance through this office for a reason."
We responded:
"Lester we will always be here to help deliver on our promises to our insureds. We will always strive to protect our customers. Thank you for your kind words."
greg miranda
June 13, 2020
5
out of
5
rating by greg miranda
"Been doing business with Rickey Shifko and his staff for a few years now, great and friendly staff, great prices. The place to get all your insurance needs"
We responded:
"Greg I appreciate your kind words. We look forward to delivering you elite customer service for a long time."
Blackie Miranda
June 13, 2020
5
out of
5
rating by Blackie Miranda
"Been doing business with Rickey Shifko for a few years now, great service, friendly staff and really reasonable prices. Would recommend for all your insurance needs."
We responded:
"We appreciate your kind words. We look forward to protecting your insurance needs for a long long time."
Faith Mannon
April 9, 2020
5
out of
5
rating by Faith Mannon
"Love the customer service they provide! Penny always helps me! Very good team!"
We responded:
"Thank you Faith for your kind words. We will always strive to provide the best customer service to our insureds."
Alex Beelen
March 7, 2020
5
out of
5
rating by Alex Beelen
"Rickey literally did what the company stated, he saved me money on my insurances. Highly recommend State Farm and for Rickey to take care of you."
We responded:
"Alex we appreciate you. I am grateful to be your State Farm Agent. Your kind words mean a lot. We look forward to serving your insurance needs for many years moving forward."
Douglas Williams
March 3, 2020
5
out of
5
rating by Douglas Williams
"Rickey and his staff know customer service and how to treat people right. They provide outstanding personal service and make you feel like one of their family."
We responded:
"Douglas your kind words mean a lot. We are truly grateful to be your insurance agency and we appreciate you. We look forward to serving your insurance needs for many years moving forward."
Rick Elmore
February 12, 2020
5
out of
5
rating by Rick Elmore
"Already had great car insurance through State Farm but Ricky helped me take a year off my car loan and saved me $1100 over what I was going to pay. Awesome service!"
We responded:
"Rick it means a lot that we were able to help you out on your car loan. We are grateful to be your insurance agent and look forward to serving your insurance needs for many years moving forward. We appreciate you"
Pam Clark
December 30, 2019
5
out of
5
rating by Pam Clark
"1 phone call to let State Farm know my house was on fire and help from Ricky and other State Farm People was there."
We responded:
"Pam- I always try my best to deliver on my promises to be there for my insureds. Thanks for the kind words"